AI at the core. People up front.
We work with artificial intelligence every day so the team can spend its time on what only a person can do: think, create and take care of clients.
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How we work
Six agreements that make a team
01
AI at the core
We start every task asking what AI can do, and improve it with human judgment.
02
Clear processes
Everything is documented in Apex OS: nobody depends on anyone's memory.
03
We measure everything
If it can't be measured, we don't promise it. Not even within the team.
04
Direct feedback
We say things respectfully and on time, up and down.
05
Autonomy with responsibility
We trust you to decide how; you own the result.
06
Always learning
We share what we discover. What one learns, the team learns.
AI CORE every day
AI writes the first draft. You make it excellent.
AI takes care of→Researches market and competitors in minutes.→Summarizes campaign and CRM data.→Proposes scenarios and budgets.
You take care of✦Decides which path to take and why.✦Talks with the client and understands their business.✦Prioritizes what really moves sales.
AI takes care of→Generates references, variations and sketches.→Adapts pieces to every format.→Checks spelling and brand consistency.
You take care of✦Defines the idea and the concept.✦Chooses, directs and adds the final touch.✦Makes sure the brand feels human.
AI takes care of→Builds calendars and first drafts.→Transcribes, summarizes and trims video.→Spots trends and topics.
You take care of✦Finds the story worth telling.✦Brings tone, humor and judgment.✦Answers the community with empathy.
AI takes care of→Writes boilerplate code and tests.→Documents and reviews bugs.→Automates repetitive integrations.
You take care of✦Designs the architecture.✦Reviews quality and security.✦Turns the business into a product.
AI takes care of→Prepares reports and meeting notes.→Follows up on pending items.→Alerts when a metric drops.
You take care of✦Builds the relationship with the client.✦Negotiates and aligns expectations.✦Celebrates wins together.
AI takes care of→Answers common questions 24/7.→Spots at-risk customers before they leave.→Summarizes every conversation and its history.
You take care of✦Solves the cases that need empathy.✦Turns complaints into improvements.✦Makes customers want to stay.
AI takes care of→Qualifies prospects in seconds.→Follows up automatically on WhatsApp.→Prepares proposals and quotes.
You take care of✦Listens and understands what the customer needs.✦Builds trust and closes.✦Builds long-term relationships.
AI takes care of→Reads and captures invoices.→Reconciles payments and collections.→Builds financial reports.
You take care of✦Makes decisions with the numbers.✦Takes care of supplier relationships.✦Keeps order and compliance.
Our AI kit
The tools we work with
CClaudeTexto
Strategy, long-form writing, document analysis and code.CChatGPTTexto
Brainstorming, first drafts and daily support.GGeminiTexto
Research and work inside Google Workspace.MMidjourneyImagen
Visual references, moodboards and concepts.RRunwayVideo
Editing, effects and generative video.EElevenLabsVoz
Voices for Voice AI agents and voice-overs.CCursorCódigo
Assisted development for websites and platforms.AActiveSpotAutomatización
Our CRM with AI agents, workflows and reports.Rituals
What we always do together
[Daily]Daily kickoffFifteen minutes to align priorities and remove blockers.
[Weekly]AI demoSomeone shows a new tool or workflow that saved them time.
[Monthly]Open resultsWe review client and agency numbers, unfiltered.
[Every win]We celebrateBirthdays, launches and success stories: everything gets celebrated.
Black Spot shorts
Hover to pauseWhat it's like inside
Photo and videoA day on set[Video]
AIFriday AI demo[Video]
CreativeHow a brand is born[Video]
TeamCelebrating a success story[Video]
TechnologyBehind an AI agent[Video]
CreativeBrainstorming in 60 seconds[Video]
TeamMy first day at Black Spot[Video]
Photo and videoRecording a podcast[Video]
AIHow we train an AI voice[Video]
TeamThe Black Spot holiday party[Video]
Your first 90 days
You know what to expect from day one
Day 1Welcome•Welcome kit and access.•Meet the team and your mentor.•Apex OS tour.
Week 1Tools•Set up your AI kit.•Learn our processes.•Join client meetings.
Day 30First project•Deliver your first real project.•First feedback session.•Present at the AI demo.
Day 90Goals•Performance review.•Define your career goals.•You already teach the team something.
Career path
Where you can grow
Level 1DesignerYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Senior designerYou run complete projects autonomously.Focus: quality and measurable results
Level 3Art directorYou design solutions and teach others.Focus: judgment and mentoring
Level 4Creative directorYou lead a team and its growth.Focus: strategy and people
Level 1Community managerYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Content leadYou run complete projects autonomously.Focus: quality and measurable results
Level 3Content strategistYou design solutions and teach others.Focus: judgment and mentoring
Level 4Head of contentYou lead a team and its growth.Focus: strategy and people
Level 1Junior developerYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2DeveloperYou run complete projects autonomously.Focus: quality and measurable results
Level 3Senior developerYou design solutions and teach others.Focus: judgment and mentoring
Level 4Tech leadYou lead a team and its growth.Focus: strategy and people
Level 1Junior AI specialistYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2AI specialistYou run complete projects autonomously.Focus: quality and measurable results
Level 3Agent architectYou design solutions and teach others.Focus: judgment and mentoring
Level 4AI leadYou lead a team and its growth.Focus: strategy and people
Level 1Account executiveYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Senior account executiveYou run complete projects autonomously.Focus: quality and measurable results
Level 3Account managerYou design solutions and teach others.Focus: judgment and mentoring
Level 4Accounts directorYou lead a team and its growth.Focus: strategy and people
Level 1Support specialistYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Customer SuccessYou run complete projects autonomously.Focus: quality and measurable results
Level 3Senior Customer SuccessYou design solutions and teach others.Focus: judgment and mentoring
Level 4Head of Customer SuccessYou lead a team and its growth.Focus: strategy and people
Level 1Sales advisorYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Sales executiveYou run complete projects autonomously.Focus: quality and measurable results
Level 3Senior sales executiveYou design solutions and teach others.Focus: judgment and mentoring
Level 4Sales managerYou lead a team and its growth.Focus: strategy and people
Level 1Administrative assistantYou learn the method and execute with guidance.Focus: mastering tools and processes
Level 2Administrative analystYou run complete projects autonomously.Focus: quality and measurable results
Level 3Administration coordinatorYou design solutions and teach others.Focus: judgment and mentoring
Level 4Administration and finance managerYou lead a team and its growth.Focus: strategy and people
Black Spot Academy
See AcademyLearning happens here too
The team takes the same Academy courses we offer our clients: AI, marketing, growth and technology.
Benefits
Growing here is for you too
Benefits in [brackets] are being confirmed with Human Resources.
AI every dayAI tool licenses for your work.
Real projectsBrands from all over Mexico and measurable results.
Learning[Training and Black Spot Academy.]
Flexibility[Hybrid or remote setup, to be confirmed.]
Career planClear goals and regular reviews.
[Benefits][Statutory and additional benefits to be confirmed.]
Beyond work
What we do for our community
[Photo]
[Cause or volunteering][Social initiative the team supports.]
[Photo]
[Community workshops][Free AI and marketing talks for entrepreneurs.]
[Photo]
[Student mentoring][We support universities and young talent.]
Wall of wins
What the team has achieved
★Premio[Award name][Year and recognized project.]
✓Certificación[Certification][Who on the team and in what.]
◎Charla[Event or conference][Topic we presented.]
↑Hito[Internal milestone][For example, an important launch.]
Team voices
Told by the people who are here
“[Testimonial: what they like most about working at Black Spot.]”
N[Nombre][Role · Area]
“[Testimonial: something they learned here using AI.]”
N[Nombre][Role · Area]
“[Testimonial: a project they are proud of.]”
N[Nombre][Role · Area]
Do you see yourself here?
If you love learning, creating and seeing the impact of your work, we want to meet you.
GO FAR